SHIPPING
TUESDAY offers free shipping on New Zealand orders over $150.
For orders below $150, TUESDAY offers standard delivery (excludes rural) of $10.00 and rural delivery of $15.00. Delivery estimate is 1-3 working days.
Please note rural deliveries can take 3-5 working days.
Unfortunately, we cannot ship to a PO Box, we can only ship to a physical address.
Delivery may take slightly longer if your order is placed over a weekend or public holiday period.
International orders will incur a shipping fee of $30.00 with a delivery estimate of 5 working days.
Please note TUESDAY does not take responsibility for any customs clearance fees/taxes and procedures outside of New Zealand, which may cause additional costs and delays.
Please note all orders are processed pending availability and credit verification.
TUESDAY is not responsible for lost or stolen packages, or packages delayed in transit.
PICK UP
TUESDAY offers pick up for Auckland based customers. The pick up option is available to choose at checkout and is free of charge.
Please allow 24 hours for your order to be ready for pick up. We will notify you when it is ready for collection.
Please note pick up hours are between 10am - 5pm, MON-SUN
Pick up is from our flagship store which is located at:
170 PONSONBY RD, PONSONBY
AUCKLAND 1011
RETURNS
Please note that all shipping costs on returns/exchanges must be paid for by the customer.
Please see our returns and exchanges page here.
JEWELLERY & ACCESSORIES:
All jewellery and accessories sales are FINAL we do not offer exchange, credit or refunds on these items.
